Returns and Refunds

Q. What is your refund/return policy?​

A. If you aren't satisfied with your purchase, you can return it to us for a full refund. Please ensure the item(s) are unused and they are returned within 30 days of you receiving the order. Please note; you are liable for the return postage costs, unless there is a fault. We always recommend returning items via recorded delivery or as a minimum obtain proof of postage. Please contact us prior to returning an order. If you have any questions or are unsure, please contact us on 01383 665001. 

Q. What product warranty do you provide?

A. All our products come with a 12 month guarantee. Normal wear and tear and general over use of the product is not covered by our 12 month warranty. 

Q. How can I get in touch?

A. You can get in touch via e-mail;, or you can call us on 01383 665001 or alternately please complete the form on the contact page. We aim to respond within 1 business day. Our business address is: Take Eat Away Ltd, Fife Group, Castle Business Centre, Dunfermline, KY11 8NT.